Shipping Policy
This Shipping Policy explains how orders placed through dailymero.com are purchased, processed, fulfilled, shipped, tracked, received, returned, and refunded.
DAILYMERO® is owned and operated by Beijing Yunxin Technology Co., Ltd.
How to Place an Order
Select the product you wish to purchase, add it to your cart, and complete checkout using accurate contact, shipping, and payment information.
After your order has been successfully submitted, an order confirmation will be sent to the email address provided at checkout.
Order Processing and Fulfillment Time
Orders are typically processed within 1–3 business days after payment has been successfully confirmed.
Processing time is separate from delivery time. Orders placed on weekends or public holidays will generally begin processing on the next business day.
Because mugs and drinkware may require careful inspection and protective packaging, certain orders may need additional handling time before shipment.
If an unusually long processing delay occurs, we will contact you using the email address provided at checkout.
Estimated Delivery Time
Estimated delivery times vary depending on the destination and selected shipping method.
For orders shipped to the United States, standard delivery generally takes approximately 5–12 business days after dispatch.
International delivery times may vary depending on the destination, carrier, customs processing, and local delivery conditions.
An order requiring 1–3 business days for processing and 5–12 business days for delivery may take approximately 6–15 business days in total.
All delivery timeframes are estimates and are not guaranteed delivery dates.
Shipping Fees
Eligible orders of US$49 or more qualify for free standard shipping.
Available shipping methods, shipping fees, geographic restrictions, and estimated delivery times will be displayed at checkout before payment is completed.
Shipping costs may vary depending on the destination, selected shipping method, package size, weight, and order contents.
Fulfillment and Shipping Origin
Orders may be fulfilled from our own facilities or partner facilities depending on inventory availability, product location, and delivery destination.
Items from the same order may be fulfilled from different facilities and shipped separately. Separate packages may arrive on different dates, and individual tracking numbers may be provided.
The fulfillment location does not affect the customer support available for your order. DAILYMERO® remains responsible for assisting with order, shipping, tracking, and delivery enquiries.
Order Tracking
Once your order has shipped and tracking information becomes available, you will receive a shipping confirmation email containing the available tracking details.
Tracking information may take several business days to update after a shipping label has been created.
If an order is shipped in multiple packages, you may receive a separate tracking number for each shipment.
Receiving Your Order
Your order will be delivered to the shipping address provided at checkout.
Inspect the product and packaging promptly after delivery. If an item is damaged, defective, missing, incomplete, or incorrect, contact us as soon as possible.
Include your order number, a description of the issue, and clear photographs or videos of the product, original packaging, and shipping label.
Delivery Delays
Orders may be delayed due to carrier operations, customs inspections, severe weather, public holidays, remote delivery locations, high shipping volumes, or other circumstances beyond our reasonable control.
If your tracking information has not been updated for an extended period or your order has not arrived within the estimated delivery timeframe, contact service@dailymero.com with your order number.
We will review the available tracking information and, where appropriate, contact the carrier or fulfillment partner.
Lost Packages
If a package appears to be lost in transit, contact us with your order number and tracking information.
We will investigate the shipment with the relevant carrier or fulfillment partner.
Depending on the investigation result, an appropriate resolution may include continued delivery assistance, replacement, or refund.
Packages Marked as Delivered
If tracking shows that a package has been delivered but you cannot locate it, please check your mailbox or delivery areas, reception or mailroom, household members, nearby neighbors, carrier notices, and the local carrier responsible for final delivery.
If the package still cannot be located, contact service@dailymero.com with your order number and tracking information.
A “delivered” tracking status does not automatically prevent us from reviewing a legitimate delivery issue.
Shipping Address
Customers are responsible for providing a complete and accurate shipping address at checkout.
If you need to change your address, contact us as soon as possible. Address changes cannot be guaranteed after an order has entered processing or shipment preparation.
Additional shipping charges may apply where reshipment is required because of an incorrect or incomplete address provided by the customer.
International Orders and Customs
International shipments may be subject to customs inspections, import duties, taxes, or other fees imposed by the destination country.
Unless otherwise stated at checkout, customs duties, import taxes, and local fees are the recipient’s responsibility.
How to Return an Item
Contact service@dailymero.com before sending any product back.
If the return is eligible, our customer support team will provide return instructions and the designated return address.
Unauthorized returns may not be accepted or processed.
How Refunds Are Issued
Once an eligible return has been received and reviewed, the approved refund will be issued to the original payment method.
Original shipping charges and return costs are handled according to our Return & Refund Policy and applicable consumer laws.
Business Information
Brand Name: DAILYMERO®
Website: dailymero.com
Legal Company Name: Beijing Yunxin Technology Co., Ltd.
Registered Address: Room 489, 4th Floor, Building 1, No. 38 Yongda Road, Daxing Bio-Medicine Industry Base, Zhongguancun Science Park, Daxing District, Beijing (Cluster Registration)
Email: service@dailymero.com
Customer Service Hours: Monday–Saturday, 9:00 AM–6:00 PM EST.
Contact Us
For assistance with ordering, shipping, tracking, delivery, returns, refunds, damaged products, or other order-related issues, contact service@dailymero.com.
We aim to respond within 1–2 business days.